WA Health buying more Tivoli TSM

West Australia's Department of Health is preparing to buy more Tivoli Storage Manager for its storage management software and IBM is in the box seat to win the support deal underpinning the new acquisition.

IBM's Tivoli Storage Manager will be backip up data at West Australia's Department of Health (DoH) for at least another two years, after the department issued a tender for another year of maintenance and support for the software, with the chance of two six-month extensions to the deal.

The Department has issued a tender for the support services and says it "... requires the ongoing support for its existing licenses and a mechanism for the purchase of additional units of existing Storage Software."

The tender also states that "DoH operates a central helpdesk supported by a team of in-house technicians, which provide second line support to users. The existing technicians are trained and experienced in supporting the current Tivoli system. The Tivoli product is fully integrated into the DoH enterprise SOE and is unable to be supported by any other vendor other than IBM as the manufacturer."

Quite where that last sentence leaves companies other than IBM hoping to win the support contract SearchStorage ANZ does not know, but whoever wins the deal will have a lot of work on their plate given this manifest of the Department's Tivoli fleet:

Description
Quantity of licenses installed
IBM Tivoli Storage Manager Extended Edition 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
30
IBM Tivoli Storage Manager Storage Area Networks 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
1000
IBM Tivoli Storage Manager Extended Edition 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
2000
IBM Tivoli Storage Manager for Databases 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
800
IBM Tivoli Enterprise Console 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
2450
IBM Tivoli Storage Manager for Mail 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 31/12/09
40
IBM Tivoli Storage Manager for Databases 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 30/6/2010
638
IBM Tivoli Storage Manager Extended Edition 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 30/6/2010
2876
IBM Tivoli Storage Manager for Mail 10 Processor Value Units (PVUs) License + SW Subscription & Support expires 30/6/2010
20
Source: Tender DOH46209

 

 

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