Carbonite Pro coming to Australia

Cloud storage provider Carbonite will launch a local version of its new small business cloud backup service.

Consumer-focused cloud backup provider Carbonite has launched a new service for small business, and will bring it to Australia in coming weeks.

Carbonite Pro, as the small business service is known, was launched last week in the USA. Trial accounts are only available to US residents.

The service operates on Windows XP and up, plus Windows 2003 Server and 2008 Server, and relies on a software agent which backs up data to Carbonite's servers in the USA.

Australian users of the service pay $71.99 a year for unlimited storage.

The new service for small business is more expensive. US pricing for Carbonite Pro starts at $US10/month for up to 20GB of data and tops out at $US250 for between 300GB and 499GB of data. That service does not, however, backup system files or applications. This inconvenience is offset by remote installation tools that make it possible to install the Carbonite application on remote computers, after users click on a link in an email. All computers covered by a business account are remotely administerable through a web-based control panel.

Arthur Koulianos of Avalanche Group, which distributes Carbonite in Australia, said the company has long hoped for a business-grade version of the service to bring to Australia.

"When I first started at Carbonite Australia 20 months ago, I asked why we did not have a business version of the product," he said. Koulianos said he is now actively investigating how to localise the service, with billing the main issue to be overcome.

"With Carbonite Pro there is no shopping cart," he said. "The buying happens in the background. You long in and provide bank credit card details into a payment system and they bill you." Koulianos says once this payment system can be adapted for local users, the company intends to introduce Carbonite Pro to the Australian market.

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